At uujj, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. Our responsible gaming program is built around real tools, honest information, and genuine care for every player in our community across the Philippines.
uujj Casino is strictly for players aged 21 years and above. Age verification is required for all accounts. We take underage gambling prevention seriously.
uujj provides a full suite of responsible gaming tools — available to every registered player, free of charge, at any time. You are always in control of your gaming experience.
Set a daily, weekly, or monthly cap on how much you can deposit into your uujj account. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be lowered immediately but increases take 24 hours to take effect — giving you time to reconsider.
Lose track of time? uujj can send you a notification after you've been playing for a set period — 30 minutes, 1 hour, or whatever you choose. It's a simple nudge to step back, take a break, and check in with yourself before continuing.
Need a short break? Activate a cooling-off period to temporarily suspend your uujj account for 24 hours, 7 days, or 30 days. During this time, you cannot log in, deposit, or place bets. The break takes effect immediately upon request.
If you feel your gambling is getting out of hand, self-exclusion lets you permanently or indefinitely close your uujj account. Once activated, self-exclusion cannot be reversed during the exclusion period. This is our strongest player protection tool and we encourage you to use it if needed.
Set a maximum amount you're willing to lose over a given period. When your loss limit is reached, uujj will automatically prevent further wagering until the period resets. This tool helps you stay within a budget you're comfortable with — before emotions take over.
uujj's reality check feature displays a summary of your current session — how long you've been playing and your net win/loss position — at regular intervals. Staying informed about your actual gaming activity is one of the most effective ways to maintain healthy habits.
Requesting self-exclusion at uujj is straightforward and confidential. Our support team processes all self-exclusion requests promptly — usually within a few hours. Here's how to get started:
Important: Self-exclusion is a serious step and cannot be reversed during the exclusion period. Please consider using a cooling-off period first if you are unsure. If you are in crisis, please reach out to our support team immediately.
Access your account via the uujj Login page. Navigate to your Account Settings or Player Protection section in your profile dashboard.
Choose your preferred exclusion period — 6 months, 1 year, 5 years, or permanent exclusion. All options are available at no cost.
Review the terms of your self-exclusion and confirm your decision. You will receive a confirmation email to your registered address once the exclusion is active.
If you have difficulty accessing your account or need immediate assistance, contact our 24/7 support team via live chat or email at [email protected]. We will process your request manually.
Once confirmed, your uujj account is suspended immediately. Any remaining balance (subject to verification) will be returned to your registered payment method.
Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. The earlier you recognize the warning signs, the easier it is to get back in control. Ask yourself these questions honestly:
If you answer "yes" to two or more of these questions, we strongly encourage you to use our responsible gaming tools or seek support.
Do you spend more money on gambling than you originally planned?
Do you gamble to escape stress, boredom, loneliness, or negative emotions?
Have you borrowed money or sold belongings to fund your gambling?
Do you feel restless or irritable when you try to cut back or stop gambling?
Have you lied to family or friends about how much time or money you spend gambling?
Do you find yourself chasing losses — betting more to try to win back what you've lost?
Has gambling caused problems in your relationships, work, or finances?
uujj Casino takes its duty of care seriously. We are committed to providing a safe, fair, and transparent gaming environment for all Filipino players — from Manila to Cebu, Davao to Quezon City. Here is what we pledge to every player on our platform:
Every uujj account undergoes age verification. We will never knowingly allow anyone under 21 to register or play on our platform.
uujj does not target vulnerable players or those who have self-excluded with promotional materials. Our marketing is responsible and transparent.
Our customer support team is trained to recognize signs of problem gambling and to guide players toward the right resources with empathy and without judgment.
uujj operates in alignment with PAGCOR's responsible gaming guidelines, ensuring our player protection measures meet Philippine regulatory expectations.
uujj provides clear information about how our games work, including return-to-player (RTP) rates, so players can make informed decisions before they play.
Our player protection program is active every day. These figures reflect our ongoing commitment to keeping gaming safe and enjoyable for the Filipino community.
Responsible gaming starts with the right mindset. Here are some practical tips to help you keep your uujj experience enjoyable and within healthy boundaries.
Decide how much you can comfortably afford to lose before you start any gaming session. Treat it like entertainment spending — once it's gone, the session is over. Never gamble with money meant for rent, bills, or daily needs.
The house always has an edge over the long run. Approach uujj games as entertainment — the same way you'd enjoy a movie or a night out with friends. Winning is a bonus, not a guarantee or a financial strategy.
One of the most common traps in gambling is trying to win back money you've already lost. This almost always leads to bigger losses. If you've hit your budget for the day, log out and come back another time with a fresh mindset.
Step away from the screen regularly. Grab a snack, stretch, or chat with someone. Long, uninterrupted gaming sessions can cloud your judgment and make it harder to stick to your budget. Use uujj's session reminders to help.
Avoid gambling when you're stressed, upset, tired, or under the influence of alcohol. Emotional states impair decision-making and can lead to impulsive bets you'd normally avoid. Play when you're calm and clear-headed.
If you feel your gambling is becoming a concern, talk to a trusted friend, family member, or professional. You don't have to deal with it alone. uujj's support team is also available 24/7 and will listen without judgment.
Remember: Gambling should never be seen as a way to make money, solve financial problems, or cope with personal difficulties. If it starts to feel that way, please use our self-exclusion tools or reach out to our support team at [email protected].
Under Philippine law and PAGCOR regulations, casino-style gambling is restricted to individuals aged 21 years and above. uujj Casino enforces this requirement strictly through a multi-step age and identity verification process for every new account.
During registration, players are required to declare their date of birth. Before any withdrawal can be processed, players must complete KYC (Know Your Customer) verification by submitting a valid government-issued ID — such as a Philippine passport, driver's license, UMID, SSS ID, or PhilSys National ID — confirming they are 21 or older.
Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited, and deposits returned in accordance with our Terms & Conditions. uujj cooperates fully with PAGCOR and law enforcement on underage gambling matters.
Gambling is addictive. Know when to stop. This message is displayed on all uujj pages in compliance with PAGCOR responsible gaming guidelines.
uujj Casino is designed to be a fun, safe, and fair gaming destination for Filipino players. Explore our games knowing that our responsible gaming tools are always available to keep you in control. Remember: play for entertainment, set your limits, and know when to stop.
21+ only. Gambling is addictive. Know when to stop.